Next-level online & mobile banking
Starting February 2025, Red River Bank is introducing an upgrade to your online and mobile banking experience. Our redesigned platform features a modern, intuitive interface, enhanced security measures, and tools to fit your lifestyle—offering a streamlined way to manage your finances wherever you are.
What you'll love about Online Banking
User-friendly interface for easy account management.
Users will have a seamless experience with an intuitive design, making it easier for customers to navigate through accounts, transactions, and financial tools.
Mobile-first design that adapts seamlessly to any device.
Our new platform is designed with a mobile-first approach, making it just as powerful on mobile as it is on desktop.
Multi-factor authentication for enhanced security.
High level security features, including multi-factor authentication. To help protect our customers from fraud.
Integration with your Apple Watch for instant updates.
Customer with be able to check account balances and the last 10 transactions directly on their Apple Watch.
Partner tools to better manage financial relationships.
Through the Red River Bank Marketplace customers will be able to browse partners that offer additional financial tools to complement their relationship with Red River Bank.
Upgraded bill-pay services for faster, more efficient transactions.
Enhanced Bill Pay Service that is designed to make managing your payments easier and more efficient than ever. This service offers improved features, faster processing, and greater flexibility to meet your financial needs.
Master your new banking tools
Frequently asked questions
- 1. Why is Red River Bank changing my online banking?
- We are upgrading our online banking system as part of our ongoing effort to provide account holders with state-of-the-art banking functionality, convenience, and security. Our new online banking system offers a unified online banking experience across all of your devices, and will enable you to bank anytime, anywhere like never before.
- 2. When will the upgrade take effect?
- The online banking upgrade is scheduled for February 10, 2025.
- 3. Is there any action required to start using the new experience?
- Yes, it is important that you either update or validate your contact information before February 7, 2025 in order to enable you to log into the new system. You can update your contact information online, by phone, or in branch.
- 4. How do I update my contact information?
- You can update your contact information in Online Banking. Log in and select the 'Self Service' tab, then 'Self Administration. From here, you can review and update your contact information including mobile phone number and email address. Or you can contact us and we can help.
- 5. Will I have to re-register for online banking?
- No, if you already registered, you will still have access. When logging into the new online banking for the first time, we will send a Secure Access Code to the phone number on our records and you will not be able to access the system without it. You will then need to setup a new password. You may use your current or past password.
- 6. Can I use this on my phone/tablet?
- Absolutely. Our new online banking system will provide you the ability to bank anytime, anywhere, from any device—conveniently and securely. You can download the app on any Android or Apple device, and it will provide a consistent experience with banking from your desktop. If you are currently using an Apple device all you will do is update your app. If you are an Android user you will need to download the new Red River Bank app from the Google Play Store. If you're on a platform that isn't Android or Apple, you can always access online banking via your compatible mobile browser.