FAQ: Online Banking

Red River Bank's Online Banking platform features a modern, intuitive interface, enhanced security measures, and tools to fit your lifestyle—offering a streamlined way to manage your finances wherever you are.

What is Red River Bank Online anking?
We upgraded our online banking system as part of our ongoing effort to provide account holders with state-of-the-art banking functionality, convenience, and security. Our new online banking system offers a unified online banking experience across all of your devices, and will enable you to bank anytime, anywhere like never before.
How do I sign up for online banking?
Come by one of our convenient locations and complete an enrollment form or by clicking on the "online banking" link on our homepage.
Is OLB secure?

Yes. Our online banking application deploys SSL 128bit encryption technology to provide a secure communication session to be established between your computer and the online banking server.

What is "Bill Pay?" How does it work? How do I participate?

  • Bill Pay is our online bill payment service accessible through online or mobile banking. You are able to pay your bills (utilities, mortgage payment, vehicle note, etc.) electronically.
  • You can sign up for bill pay at the time you enroll for online banking, or you can send a secure email from within online banking to the bank requesting access to our bill pay application.

How do I update my contact information?

You can update your contact information in Online Banking. Log in and select the 'Self Service' tab, then 'Self Administration. From here, you can review and update your contact information including mobile phone number and email address. Or you can contact us and we can help.

Can I use this on my phone/tablet?

Absolutely. Our new online banking system will provide you the ability to bank anytime, anywhere, from any device—conveniently and securely. You can download the app on any Android or Apple device, and it will provide a consistent experience with banking from your desktop. If you are currently using an Apple device all you will do is update your app. If you are an Android user you will need to download the new Red River Bank app from the Google Play Store. If you're on a platform that isn't Android or Apple, you can always access online banking via your compatible mobile browser.

Does Red River banking integrate with Quicken/Quickbooks?

Yes, our online banking system is compatible with Quicken/Quickbooks. We offer both Direct Connect and Web Connect.

Are there minimum browser requirements for the Online Banking system?

Yes. You will need to use a recent version (last 2 released) of Google Chrome, Mozilla Firefox, Apple Safari or the last version of Microsoft Edge.

Who do I contact if I have issues or questions?

For questions, please contact us at (318) 561-4000 between the hours of 8:00am to 5:00pm Monday through Friday.

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